What's included in Enterprise
Firecracker microVM per seat
Every team member gets their own VM with separate kernel, memory, and network boundary. No shared runtime between users.
99.9% uptime SLA
Service level agreement with credit-based remediation. Monthly reporting available on request.
4-hour support response
Dedicated Slack channel. 4-hour response during AEST business hours. Direct engineering access for critical incidents.
Managed onboarding
60-minute onboarding call, custom agent configuration, AU skill pack deployment, and a team runbook.
AU Privacy Act compliance doc
Written data handling document covering processing purposes, retention, and AU Privacy Principles alignment. Ready for procurement.
Invoice billing
Monthly invoices via bank transfer. Net-30 terms for organisations over 10 seats. No credit card required.
Compliance roadmap
| Milestone | Status | Opens |
|---|---|---|
| AU Privacy Act alignment doc | Available now | Enterprise procurement |
| Pen test (cloud + web + API) | Q2 2026 | Enterprise + some govt RFQs |
| SOC 2 Type I report | Q3 2026 | Enterprise + state govt |
| Essential Eight Maturity Level 2 | Q3 2026 | Commonwealth agencies |
| SOC 2 Type II report | Q1 2027 | All enterprise + federal govt |
| Local GPU inference | Q4 2026 | Full data sovereignty |
What is the minimum team size for Enterprise?
5 seats minimum. There is no maximum — pricing scales linearly at A$49/seat/month with volume discounts available from 25 seats. Contact enterprise@nemoclam.com for a quote.
Can Enterprise customers choose their region?
Yes — all 32 Vultr regions are available including Sydney, London, Singapore, Frankfurt, and Tokyo. Multi-region deployments are available for global teams.
Is NemoClam suitable for Australian government?
NemoClam is working toward SOC 2 Type I (Q3 2026) and Essential Eight Maturity Level 2 (Q3 2026) which unlock Commonwealth agency procurement. For PROTECTED classification workloads or IRAP-assessed requirements, NemoClam is not currently suitable — we'll say so plainly. Contact us to discuss your specific requirements.